Terms of Service

Effective Date: March 3, 2026

Welcome to GreatLab, Inc. These Terms of Service ("Terms") govern your use of our website located at greatlabdental.com and our mobile messaging services. By accessing our website or opting into our SMS program, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our services, you represent that you are at least 18 years of age and reside in the United States. If you do not agree to these Terms, please do not use our services.

2. SMS/Mobile Messaging Program (A2P Compliance)

We offer a mobile messaging program to provide updates, alerts, and promotional information.

User Consent: By providing your phone number and opting in, you provide express written consent to receive recurring automated and/or conversational text messages (SMS and MMS) from GreatLab, Inc
.

Consent Not Required: Consent to receive text messages is not required to purchase any goods or services.

Message Frequency: Message frequency varies based on your interactions with us and the nature of the campaign.

Carrier Charges: Message and data rates may apply. Check with your wireless provider for details on your text plan.

Supported Carriers: Carriers are not liable for delayed or undelivered messages.

3. Opt-Out & Help

To Cancel: Text STOP to # at any time. You will receive one final text message confirming your opt-out.

For Help: Text HELP to # for assistance, or email [email protected].

4. Prohibited Content (A2P SHAFT Policy)

In compliance with carrier requirements, you agree not to use the messaging service to send any "SHAFT" content (Sexually Explicit, Hate Speech, Alcohol, Firearms, or Tobacco/Vaping) or any content that is illegal under California or Federal law.

5. Privacy & Data Sharing

Your use of our services is also governed by our Privacy Policy. Specifically regarding SMS: We do not share, sell, or rent your SMS opt-in data or phone numbers to third parties or affiliates for marketing purposes.

6. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of GreatLab, Inc. and is protected by United States and international copyright laws.

7. Limitation of Liability

To the maximum extent permitted by law, GreatLab, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or SMS services.

8. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in San Francisco, California.

9. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of significant changes by posting the new Terms on our website. Your continued use of the service after such changes constitutes acceptance.

10. Contact Information

GreatLab, Inc.

100 Pine Street, #1250

San Francisco, CA 94111

[email protected]

1.844.322.1800